Mark’s Coaching Philosophy

Mark differentiates his approach by engaging clients through interactive learn­ing. His success is based on the simple concept that it’s not just WHAT you’re taught, but HOW you’re taught, that creates lasting change and inspires professionals to trans­form how they communicate. With over two decades of experience, Mark has supported a diverse group of professionals across various industries. His clients value his versatility and recognize him as a sounding board, thought leader and intuitive listener.

Mark has three simple goals when he works with clients at any professional level. First, stay focused on the future and use our respective previous experience as valuable resources. Second, by remaining objective, he helps clients discover their own path through guidance and support. Third, Mark doesn’t just coach his proven methodology, he ensures clients know how to effectively implement these techniques to improve individual and in-turn, team performance.

Delivery Methods

Four convenient places to meet with your coach:

  • MindsetGo Headquarters

  • Virtual Coaching

  • Your Office

  • Neutral space

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It’s all about… Attitude. Behavior. Technique.

Take Responsibility

Excuses and ego interfere with progress.

Growth Mindset

Failure isn’t fatal, but failure to change can be.


Do the unexpected and get a different and better response.

Speak Up

Advocate for what you want and need.


Commit to practice your newfound skills and behaviors.


Question your assumptions.


Take risks to experience success.


Be curious and seek direction.


Embrace change.

Career Development Coaching:

We provide a soup-to-nuts approach for those entering the workforce, seeking a better professional “fit”, re-entering the workforce or searching for a more fulfilling career. Whether you feel unprepared, worried or you simply need direction, don’t go through months or even years of frustration and take advantage of the support we offer individuals at all levels and stages of their career. Control Your Destiny is identifying and leveraging where your passion and skills intersect.

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Ideal for:

  • High School Students

  • College Seniors or Recent Graduates

Professionals who are:

  • Unemployed or Underemployed

  • Seeking career transition

  • Not engaged at their current job

  • Ready to return to the workforce

  • Approaching a life transition

Public Speaking/Presentation Coaching:

The fear of speaking is rated as only second to fear of snakes and before the fear of dying. The reason most people get anxious when presenting to a group is that they are afraid of being embarrassed in front of many of their peers or important people.

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Interview Coaching:

Excel at verbal, active listening and visual communication techniques to differentiate yourself from other candidates. We specialize in helping current students/new grads, and first-time interview and job-seekers who need to improve existing skills or develop new ones.

After completing the coaching, you will know how to:

  • Differentiate yourself from other applicants

  • Proactively utilize your skills, characteristics and traits through anecdotal evidence

  • How to project confidence, communicate effectively, & eliminate nervousness

  • How to answer behavioral, situational, and technical questions

  • Manage, Recognize, Interpret and Respond to Non-Verbal Behaviors

Mark will train you to be successful in the following situations:

  • Phone Interviews

  • Online/Skype Interviews

  • In-Person Interviews

  • Group Interviews

  • Successive Same-Day Interviews

  • Effective de-briefing and follow-up

  • How to get HIRED!

Contact Us for a Coaching Consult

Our coaching consultation includes a simulated role-play of an actual situation/scenario you have struggled with. Mark will also explain how he will help you and why the investment will be worthwhile.

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What are the next steps after the introductory meeting?2017-10-01T11:30:23-04:00

Usually, it works best if you discuss the coaching with your child immediately after the initial interview, while everything is still fresh. Most kids are expecting to be bombarded on the way home with questions from their parents so give them a few hours to process and ask when would be a preferred time to discuss their feelings and perceptions about moving forward. If students are not interested in the coaching after the initial interview, the program will likely not be successful, and you may want to consider an alternative option for your student.

If you and your student decide to proceed with the coaching program after the initial interview, you and your coach can discuss the desired method of coaching (in person or over the phone), frequency and schedule of coaching sessions, and payment schedule.

All coaches organize sessions and recommend various schedules, based on what they think is best for the student. Most coaches will meet with the student 1-3 times per month for the duration of the coaching program with check-ins and availability throughout.

What are the goals of the introductory session and is there an associated cost?2017-10-01T11:31:16-04:00

The initial session has no financial risk. This meeting is an opportunity for the coach and your student to get to know one another, build rapport, try out a few coaching exercises, and determine if they are a good fit for each other.

We suggest that parents attend the first 10 minutes of the initial interview with their student so they can get an overview and ask any specific questions. Your coach will describe her or his background and ask both the parent and student what they are hoping to get out of the next three months of coaching. This initial question produces some useful starting points for discussion. For the remainder of the initial interview, it is best if the coach and student meet one-on-one, without the parent, to give the student a chance to experience what coaching is like. The introductory meeting can last 60-90 minutes.

Talking to Your Student about the Initial Meeting:  I know my child can benefit from this about how to I introduce the concept to them so they don’t feel like something is wrong with them?2017-10-01T11:29:32-04:00

Parents often ask the question, “How do I approach my child about using a coach?” Some students are hesitant and skeptical to meet with a coach and immediately feel stigmatized. Our coaches frequently meet with students in public places, like libraries and coffee shops, which sets the tone for meaningful conversation in a comfortable setting. The advice that we give is to be direct, supportive and be curious as to what would be important to your child relative to this support and less focused on your personal agenda. A simple explanation is that you are trying to provide a resource and support system that maximizes their ability to (what they think they need) or…learn best, as well as developing habits and skills that will help them succeed.

How can we keep track of our child’s progress throughout the program?2017-10-01T11:28:33-04:00

A successful partnership between a coach, parents and the student is vital to achieving successful outcomes. Designing this alliance consists of creating an environment for each coaching session that allows the student to feel comfortable with taking risks and being courageous. This is the opportunity for the coach, parents and student to outline the ways that the coach can best serve and communicate with the whole family. A successful partnership includes the following elements:

  • Communication – Being on the same page does not mean that the coach is the boss or knows more than the student or parents. Being on the same page means that the coach, student and family understand 1) that the coaching relationship includes both the coach and the student, 2) what the student wants to achieve, and 3) what the family wants the student to achieve
  • Trust – Confidentiality between the coach and the student creates trust. Coaches keep the details of the coaching sessions confidential unless there is danger to the student or to others. Parents will be kept involved in the coaching process with progress reports and conversations with the coach. Coaches will share detailed information with the parents at the consent of the teen.
  • Safe space for ideas and emotions – Over time, a client learns to trust the coach not just in matters of confidentiality, but also within the coaching relationship. The teen learns to understand that they can push themselves because the coach’s role is not to judge their ideas or actions, but help them accomplish their goals.
How can I measure the success of the coaching and know we are making the right investment?2017-10-01T11:28:00-04:00

As part of our introductory session, a coach, student, and family will determine the measurements of success. Each family has a unique answer, but the answer usually follows the same pattern. It’s usually comprised of these three elements: doing well academically as measured by grades, being more confident as measured by poise in social situations and attitudes about abilities, and exercising leadership as measured by being proactive in pursuing a project or passion outside of the classroom. We are focused on preparing students regardless of what career or education path they pursue.

Are any of your coaches certified mental health professionals?2017-10-01T11:27:34-04:00

Most of our coaches are not professional therapists/clinicians although we do have some on our staff? Clients often come to us when conventional therapy isn’t working or because their children are uncomfortable with the stigma of therapy. However, we are certified in Youth Mental Health First Aid by the National Council of Behavioral Health allowing us to recognize signs and symptoms of mental illness or addiction disorder and can connect youth to resources for professional treatment.  We will refer a client to one of our clinicians or a therapist if the client is experiencing significant psychological stress or we feel unqualified to continue coaching based on a case-by-case basis.

How do the diverse types of coaching you do differ from that of a counselor?2017-10-01T11:26:11-04:00

Counseling typically hinges on making a diagnosis of what is wrong and proscribing a method or series of steps that have been proven to work for other patients. Additionally, counselors tend to focus on the past, trying to help client uncover the root cause of why something is happening or why someone is feeling a certain way.

The idea behind coaching in general is that there is not a fundamental problem to solve. Instead, the idea is that people can make changes or simply improve on what they are doing with the support of a coach, whose aim is to take what is working and make it even better. Coaching also focuses more on the present and what the client can do here and now to better her/his life.

Why are your coaching methods proven to be effective?2017-10-01T11:22:17-04:00

Students thrive when working one-on-one with our coaches because we tailor the concepts of our programs to the student and the immediate circumstances the student is facing. As a result, students see immediate improvements as well as learn valuable concepts to apply to the present and future.