As a sales director in the hospitality industry, I was challenged with finding sales training for a team of fifteen account managers, many of which were very tenured and had done several sales training in the past. Previously, we had worked with large sales consultants such as Karass and Dale Carnegie, but I can say that training with Mark Altman of MindsetGo was far and away the most effective training our team has ever experienced. Mark worked with me every step of the way to customize the program and there were no “canned” training modules. Mark immersed himself in our products and had a firm grasp on our business and thus, was able to speak our language and make the sales training highly effective for our team. Everyone on our sales team was engaged and loved the fact that Mark’s training was interactive with lots of role playing and video feedback. The results were immediate, our prospecting efforts started yielding better response, we began closing more deals by being a resource for our clients and our account managers felt much more comfortable going out on client visits.
VP of Sales at Hornblower Cruises
We have never had a training like this. I thought I was pretty good at sales and after these trainings, I realized there were a lot of things I didn’t do. Never had someone come in and have open dialogue, role playing and different ideas. Started using the proposal tool right away and am able to better build rapport with clients.
Associate Director of Sales at Entertainment Cruises
I felt the training was very valuable as it provided insight into a motivational approach versus a solution based approached to interacting with our customers. We have a relatively mature salesforce so there was an element of “yes but” and “old dog new trick” syndrome to overcome. The training forces one to take a different approach in the future when dealing with certain challenges, like the implementation of our new distributor agreement. Higher trust level and better customer relations will follow. I also appreciated your ability to adjust your approach as you learned what we do especially when the time constraints required you to condense your curriculum from days to hours.
Vice President of Sales at Kaz USA, Inc.
I’ve really enjoyed these few days of training and have been asking a lot more questions and actively trying to listen better. I have been implementing a lot of the tools and techniques I’ve learned in our last two sessions: using data mining questions to help me assess a customers’ needs. It’s the first training where I wasn’t holding my eye lids open half way through. I have even mentioned to my superiors about getting more training with our entire team because it has been so beneficial.
Color Paint Works
I and the team really enjoyed your style of training and hands on approach. I feel my calls have been a lot more productive and uncover way more information than in the past. I’ve been implementing the email ideas as well and feel it’s all working better than what I did before. Thanks again for the time you spent with our team – we appreciate it and hope to have you back.
I’ve had the opportunity to participate in multiple workshops lead by Mark. He teaches tools and techniques that produce results across all communication platforms and situations. After each session I am energized and empowered by the skills taught. I am now more confident in my ability to deliver my personal message in an interview and how to effectively differentiate myself from other applicants. I look forward to learning more from Mark and the MindsetGo methodology!
A lot of open dialogue and talk about specific problems. I am better at keeping a flow and not being so scripted and now have a process to better understand what the client wants. I think the biggest difference I am noticing is the fact that I getting to have multiple interactions with clients and they are more apt to return my emails and calls after using some the techniques Mark taught us. Overall, just better working relationships and more opportunity for business.
I have attended many trainings for many things and I must say that Mark Altman helped me grow as a salesman more than any other trainer I have worked with. His interactive and hands on style helps really identify areas of potential development and his teaching style allows for his program to shift to maximize personal growth in those areas. I can honestly say that over a year later I still use different techniques that I learned while training with Mark Altman.
Mid-Cape Home Centers
Mark invested in learning our company culture first and he gave us ongoing tools that we now use throughout the sales process. Using anecdotes, painting pictures and creating visuals for the customer is making a big difference.
Best training I have ever had during my 28 year career. Rewarding, informative and uplifting. This sales training was experiential and dynamic. Like going to see a psychiatrist and getting personally examined to find out how to be more productive and what steps I need to take to be more successful in terms of what you need to do and what will help you. The funnel will follow and pipeline will grow. Email training was phenomenal as well.
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