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Approved Courses

Blameless Autopsy- Accountability

Blameless Autopsy- Accountability

The Blameless Autopsy workshop is designed to root out the causes of communication challenges in the workplace. Learned communication techniques and open conversation will highlight areas of improvement, allowing staff, leaders, and teams to become more accountable by choice and manage unmet expectations. Participants will learn how to articulate and establish clear benchmarks, overcome the "blame game", and deliver effective feedback. Communication templates will improve performance and ensure execution of tasks, leading to faster problem solving and decision making. By creating a culture of accountability, employees, managers, and teams will leave motivated to attain set goals, and embrace personal responsibility for their actions.

Change Management Series

Change Management Series

The consequences of mismanaging change are high—not only financially but in productivity, lost opportunity, wasted resources,and diminished morale. Given the complexity of the changes that companies are confronting today and the speed with which they need to make decisions, employees at many levels are neither able nor willing to change or adapt. In this 4 part series, participants will learn what gets in the way of behavior and habit change, how to persuade and help employees overcome change, how to properly facilitate and execute change, and how to adapt and deal with roadblocks along the way. Leaders will learn to help their teams understand, commit to, accept and embrace changes in their current business environment.

Clarity: Behavior and Habit Change

Clarity: Behavior and Habit Change

The Clarity: Behavior and Habit Change workshop works with participants to uncover the internal and external motivators that drive them to succeed. By defining core values and interests and identifying counterproductive habits, individuals can move forward with a renewed sense of purpose. Through the simulations and thought exercises this workshop offers, individuals will reduce mental clutter, learn from experiences and potential barriers, and implement behaviors that will allow them to engage in their work like never before. Participants leave with a new sense of clarity about their goals and the motivation necessary to achieve them.

Confidence: Fear Mastery and Execution

Confidence: Fear Mastery and Execution

The Confidence: Fear Mastery and Execution workshop focuses on not only identifying root causes of fears, but short and long-term problem-solving techniques as well. Individuals will learn to become more self-aware, and how to reframe issues and shift their mindset in order to view a problem as an opportunity. By improving situational and self-awareness participants reduce anxiety, enable better decision-making, and overcome the procrastination that can surround challenges. The simulations in this workshop are designed to rebuild courage and teach life management skills around advocacy, awareness, and ongoing change that can be sustained for long-term, habitual use.

Conflict Resolution (Supervisors, Executives, Managers)

Conflict Resolution (Supervisors, Executives, Managers)

This Conflict Resolution workshop, designed specifically for supervisors, executives, and managers, focuses on identifying the primary reasons for conflict in the workplace and how to build awareness, skills, and resilience around it. Recognizing that conflicts contain both emotional and rational components, this workshop stresses active listening, reducing stress and anxiety, and growing through problem solving. From empowerment, resolution, and prevention, the Conflict Resolution program offers a holistic approach to tackling challenges. Participants leave with the ability to manage feelings of disappointment, avoid desensitization to the emotional components of conflict, and convey authenticity, vulnerability, and empathy.

Conflict Resolver

Conflict Resolver

In the Conflict Resolver workshop trainers showcase how leveraging conversation can and will resolve conflicts through the instruction of key communication skills, such as exercising emotional intelligence and active listening. Tactics learned by participants include identifying triggers, conveying empathy, and facilitating conversations with an open mind. Modules and simulations focus on difficult, sensitive conversations that can challenge workflow. With the implementation of perspective-taking skills, individuals will learn how to disagree constructively, respond with a constructive, collaborative mindset, and how to be assertive in their discussions, rather than aggressive.

Customer Service Program

Customer Service Program

The Customer Service program covers four modules dedicated to improving workplace culture, communication between colleagues, and engagement with consumers. Strategies to enhance conflict resolution, rather than avoidance, and active listening techniques will boost office morale. Through evaluating methods and expertise that add value to interactions, participants will become advocates for their company, enhancing customer retention and satisfaction. During simulations individuals will learn how customer perceptions affect loyalty, and gain tools to create a "ready to help" attitude for clients. This program provides participants with the knowledge to proactively manage and control expectations and implement improved communication skills.

Emotional Intelligence: Leadership and Relationship Building

Emotional Intelligence: Leadership and Relationship Building

The Emotional Intelligence: Leadership and Relationship Building workshop aims to strengthen the capacity of participants to perceive, express, understand and manage their emotions and the emotions of others in an effective and appropriate manner. Through creating awareness around personal strengths and weaknesses, fears and ambitions, individuals can better understand workplace relationships and the perspectives of others. Focusing on positive emotions, thoughts, and behaviors creates a personable and approachable atmosphere where employees can feel comfortable and valued. Simulations showcase how emotions affect attitude, ability, and motivation and how a balanced workplace dynamic is crucial for success and growth.

How to Differentiate Yourself

How to Differentiate Yourself

How to Differentiate Yourself arms participants with the toolsets necessary to build and sustain their networks comfortably and effortlessly. Networking simulations and group activities guide individuals through the entire process, from making a first impression to forming referral partnerships. Participants become experts at relationship-building and how to follow-up with purpose and strategy. From body language tips to techniques on how to establish and build trust and credibility, How to Differentiate Yourself's six part program leaves individuals confident in their ability to build a strong personal brand that stands out and articulates what makes themselves and their company unique.

Motivational Interviewing

Motivational Interviewing

Motivational Interviewing techniques are used strategically enabling clients and team members to come to decisions on their own about change, problem-solving and buying decisions. It is a great tool for understanding an individual’s motivation,enabling people to recognize their own patterns, own their personal outcomes and understand how they will achieve their goals. Our program offers proven tools to help address ambivalence and engagement both on an individual level and at a group level. These tools are an effective approach to developing skills as a transformational leader, one who can communicate well, enhance engagement, and lead through change.

Mindset Millenial

Mindset Millenial

Mindset Millennial motivates your team to embrace generational perspectives and improve your organization’s relationship dynamics with distinct program options for company leaders only, millennials only, or a combination of both. Company leaders are trained to empower and support millennials as they embrace additional responsibility and strive to improve their habits. Millennials are excited to demonstrate their desire and proactively contribute to company goals, growth, and culture. MindsetGo trainers engage participants in workplace simulations, role plays, fun group activities, and team-building exercises.

Mindset Network

Mindset Network

The Mindset Networking program is a highly-interactive and practical three-part series where participants develop the mindset, skillset and toolset to enable them to make networking comfortable and effortless. Through networking simulations and group activities, participants experience each step of the networking process from making a first impression to creating a lasting one. Participants finish the program with a newfound confidence and knowledge to ask the right questions, excel at relationship-building, and acquire new business via referrals.

Mindset Sell

Mindset Sell

The intensive Mindset Sell program develops awareness to improve habits and existing strengths, learn how to accelerate success from behavioral change and how to more effectively differentiate themselves and your company from competition. Students will learn how to engage an audience and be able to enroll the customer in a vision for the future, master the art of communication, build their influence, prospect for success, and negotiate for the win-win.

New Hire Bootcamp

New Hire Bootcamp

The New Hire Bootcamp is a workshop that combines different immersive activities that mimic real-world challenges, allowing participants to learn by doing, and not by just listening, reading, or watching. The techniques we use help participants to learn more quickly and inspires new competencies that they can use immediately resulting in a more confident face-to-face communicator. Attendees build confidence and develop new skills to successfully communicate and engage with customer prospects, managers, and co-workers.

Passion: Engagement and Productivity

Passion: Engagement and Productivity

The Passion: Engagement and Productivity workshop aims to help participants translate their inner strengths and passions into momentum. Using the techniques designed to better manage work-life balance, individuals will dial into more energy and willpower, improving their presence, creativity, and overall wellness. This workshop offers tools to create better team dynamics, anchor previously ambiguous goals and/or visions, and increase team productivity in a sustainable, long-term fashion. By focusing on the five facets of peak performance, the Passion: Engagement and Productivity workshop stops the excuses for inaction, reaction, and resistance, and paves the path towards progress success.

Problem Solver: The situations you can't plan for

Problem Solver: The situations you can't plan for

The Problem Solver workshop is designed to ease your stress around those unexpected, yet inevitable, on-the-spot challenges in the workplace. This interactive training showcases techniques that allow participants to focus their energy on the real problem in order to reach a solution in an expedient way that displays independence and initiative to employers. Simulations based on workplace situations will teach individuals how to mitigate initial stress response, triage dilemmas, motivate problem-solving in others, evaluate options, and implement action. Through developing strategic, systematic, and creative thinking skills, The Problem Solver arms participants with the confidence to tackle any challenge.

Public Speaking

Public Speaking

The Public Speaking program enhances your ability to project leadership skills, deliver sales presentations, present at company meetings, influence others, and build your referral network successfully. Using extensive live feedback, coaching, and video analysis, clients practice a wide range of broadcast communication techniques to communicate, engage, and respond with an executive presence.

Resiliency and MI

Resiliency and MI

The Resilience and Motivation Interviewing workshop will help participants identify areas of growth in themselves and others. Based on contemplative self-reflection, participants will build resiliency by identifying their own counter-productive habits and reactions in order to foster cognitive endurance, transform stress-based reactions into value feedback, and adopt flexibility as a competitive advantage. Through motivational interviewing, individuals will develop the skills to uncover the inspirations and incentives of others, enabling them to recognize their own patterns, own their personal outcomes, and understand how to best achieve their goals. Through this, participants will empower themselves and others to take action.

Resiliency: Productivity and the Growth Mindset

Resiliency: Productivity and the Growth Mindset

The Resiliency: Productivity and Growth Mindset workshop aims to prepare employees and teams with the proper coping strategies to deal with adversity, fatigue, and disappointment. By learning the sources of stress and how to incorporate best mental health practices, participants improve their ability to address unavoidable pressure and conflict. By increasing capacity to absorb and handle difficult problems, individuals reduce burnout and can reconnect with a deeper sense of purpose. A new mindset and increased mindfulness can help manage adversity and balance work-life dynamics, delivering better outcomes in personal life, work presence, and team relationships.

Six Degrees of Communication

Six Degrees of Communication

This extensive program, Six Degrees of Communication, teaches individuals the mindset, behavior, and skillsets they need to become proactive self-leaders who take control of their own success and get results for your organization. It blends the essential elements of developing key relationships, interpersonal communication skills, and building confidence to bring team leaders, new managers, technical and finance profressionals, and customer service what they need to be most successful in their work. Bringing confidence and a skillset to better communicate will enhance your organization and create a growth mindset to build the culture of teamwork desired.

The "F" Word: Initiating, Receiving, and Giving Feedback

The "F" Word: Initiating, Receiving, and Giving Feedback

Most employees and managers dread giving or receiving feedback, but the "F" Word workshop highlights the tremendous value effective feedback can add to workflow. With the correct framework, feedback can identify new initiatives, changes in direction, or the need for increased effort. With a clear understanding of expectations, what is being done well, and ways to improve, individuals improve their performance and engagement with their work. This workshop teaches participants how to embrace feedback graciously as a learning tool, initiate customer and/or staff feedback, and deliver feedback constructively and with honesty. Finally, the "F" word will provide various models for the implementation of feedback to sustain growth.

Storytelling

Storytelling

The Storytelling workshop imbues participants with the ability to captivate audiences in any speaking engagement, no matter the size! Working with individuals' own personal narratives, trainers help participants dig deeper into their experiences, humanizing their data or visuals with creativity, energy, and dynamism. Through thinking critically about their message, participants will articulate their motives in a manner that authentically engages and interacts with their audience. By hearing the stories of others, individuals will increase their awareness, listening skills, and delivery process. The Storytelling workshop will leave you with a captivating, compelling narrative to deliver with executive confidence.

The Confident Communicator

The Confident Communicator

With the Confident Communicator workshop, trainers analyze how each participant's attitude, behavior, and mindset affect how they are perceived. Workshop facilitators work with individuals to break down the barriers, misconceptions, and fears that keep them from being fully heard, and arm them with the communication tools necessary to effectively share their ideas. By utilizing body language techniques, as well as the power of pause, paraphrasing, and silence, participants will learn how to show undivided attention, or that they feel heard. Developing the ability to make small changes in words, tone, and non-verbal cues can habitually improve personal and professional interactions, as well as the use of digital communications.

The Winner's Circle: The Power to Perform; Achieve Professional Goals and Create Extraordinary Results

The Winner's Circle: The Power to Perform; Achieve Professional Goals and Create Extraordinary Results

In this four part series, MindsetGo breaks down the major components of sales. Part 1 focuses on combining product knowledge with a customer ethos to be more proactive, identifying participants’ own motivators. Part 2 is a comprehensive evaluation of the perception of oneself and others in order to maximize the ability to engender trust in relationships. Part 3 centers on building influence by understanding and leveraging what motivates others throughout the decision making process. Part 4 teaches participants how to differentiate themselves and their organization by demonstrating value over benefits and features

What You Need to Lead

What You Need to Lead

What You Need To Lead is a program designed to build the skill set, toolset and mindset and learn to lead through self-knowledge, self-control, and by connecting with and empowering others. Understand and implement Emotional Intelligence, accurately assess your strengths and limitations, learn to build influence and utilize all aspects of communication with a new perception of how confidence, optimism, and a growth mindset can positively impact all your relationships.

To receive a step-by-step guide to apply for Express Grant funding and to discuss your team’s training needs